ZenPacks is a Sydney-based eco-friendly food packaging supplier offering 700+ compostable and biodegradable products for cafes, restaurants and food businesses across Australia. We provide wholesale pricing to everyone with free Australia-wide shipping.

Do you offer free shipping?

Yes, ZenPacks offers free shipping Australia-wide on all orders. No minimum spend required.

Are your products compostable?

Yes, most products are compostable and biodegradable, made from sustainable materials like sugarcane bagasse, PLA bioplastic, bamboo, and recycled paper. They meet Australian composting standards.

What is the minimum order quantity?

There is no minimum order. Buy by the carton — whether you need 1 carton or 100, you get wholesale pricing on every order.

Do you sell to cafes and restaurants?

Yes, ZenPacks supplies wholesale eco packaging to cafes, restaurants, catering companies and all food businesses. No wholesale account needed — everyone gets trade pricing.

Where are you based and where do you deliver?

ZenPacks is based in Sydney, NSW with a local warehouse for fast dispatch. We deliver Australia-wide with free shipping on every order — Sydney metro, regional and interstate.

What types of eco packaging do you sell?

We sell 700+ products including compostable cups, plates, bowls, takeaway containers, cutlery, straws, bags, napkins, pizza boxes, catering trays, sauce cups, wraps and more.

How do I place a wholesale order?

Simply browse our website at zenpacks.com.au, add items to your cart, and checkout. No account or approval needed. All orders ship free and receive wholesale pricing automatically.

ZenPacks is a Sydney-based eco-friendly food packaging supplier. We offer a wide range of compostable and biodegradable packaging products for cafes, restaurants, and food businesses across Australia.

Do you offer free shipping?

Yes, ZenPacks offers free shipping Australia-wide on all orders. No minimum spend required — every order ships free to anywhere in Australia.

Are your products compostable?

Yes, most of our products are compostable and biodegradable. We specialise in eco-friendly food packaging made from sustainable materials like sugarcane bagasse, PLA, bamboo, and paper.

What is your minimum order quantity?

There is no minimum order quantity at ZenPacks. You can buy by the carton — whether you need one carton or a hundred, we have you covered with wholesale pricing for all customers.

Do you sell to cafes and restaurants?

Yes, ZenPacks provides wholesale pricing for cafes, restaurants, catering companies, and all food businesses. Our buy-by-the-carton model means you get trade pricing without needing a wholesale account.

ZenPacks is based in Sydney, Australia. We deliver Australia-wide with free shipping on every order.

What types of products do you sell?

ZenPacks sells a comprehensive range of eco-friendly food packaging including cups, plates, bowls, cutlery, takeaway containers, bags, straws, napkins, and more — over 700 products in total, all designed for food service businesses.

Are your products certified?

Yes, our products meet Australian composting standards. We source from certified manufacturers to ensure our packaging is genuinely compostable and meets industry environmental standards.

Frequently Asked Questions

Everything you need to know about ordering, shipping, products and sustainability at ZenPacks.

Ordering & Accounts

Do I need an account to order?

No account is required for online orders. However, creating an account gives you access to your order history, saved addresses, and may unlock wholesale pricing tiers. Businesses placing regular orders are encouraged to register for a wholesale account.

What are your minimum order quantities (MOQs)?

Our MOQs vary by product. Most products have a minimum of 1 carton (typically 50–500 units depending on the item). Bulk pallet orders are available for high-volume customers. Contact us for custom quotes on large volume orders.

Can I get a sample before ordering?

Yes! We offer sample packs for new wholesale customers. Contact our team to request samples of specific products before committing to a full carton order.

Do you offer custom printed packaging?

Yes, we offer custom branding on selected product lines. Minimum order quantities for custom print runs typically start at 500–1,000 units. Lead times are 4–6 weeks. Contact us for a custom quote.

Shipping & Delivery

Do you offer local delivery?

Yes! We offer local delivery to Sydney Metro on orders over $150. Standard delivery rates apply for regional NSW and interstate orders.

How long does delivery take?

Sydney Metro: 1–2 business days
NSW Regional: 3–5 business days
Interstate (VIC, QLD, SA, WA): 5–10 business days

Do you ship Australia-wide?

Yes. We ship to all Australian states and territories via trusted freight partners. Remote area surcharges may apply.

Products & Materials

What is the difference between compostable and biodegradable?

Compostable packaging breaks down into non-toxic compost within a defined period (typically 90–180 days) under specific conditions. It leaves no harmful residue. Biodegradable is a broader term — it means a material will eventually break down, but gives no guarantee of timeframe or whether it leaves harmful residue. Our products are certified compostable to Australian standards (AS 4736 for industrial, AS 5810 for home composting).

What is sugarcane bagasse?

Bagasse is the fibrous material left after sugarcane stalks are crushed to extract juice. It is a natural agricultural by-product used to make sturdy, heat-resistant food containers that are fully compostable. Bagasse containers can handle hot soups, curries, and can be microwaved.

Are your products really compostable?

Yes. All products labelled compostable are certified to the relevant Australian standards — AS 4736 for industrial composting and AS 5810 for home composting. We do not use the term loosely.

Can I microwave sugarcane bagasse containers?

Yes. Bagasse containers are microwave-safe up to approximately 120°C. They are designed for reheating convenience.

Do your products contain PFAS or BPA?

No. We do not stock any products containing PFAS (per- and polyfluoroalkyl substances) or BPA. All products are food-safe and free from harmful chemicals.

Still have questions? Contact our team via the Contact page and we'll get back to you within 24 hours.

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