Question 1

What is ZenPacks?

Accepted Answer

ZenPacks is a Sydney-based eco-friendly food packaging supplier. We offer a wide range of compostable and biodegradable packaging products for cafes, restaurants, and food businesses across Australia.

Question 2

What are your shipping options?

Accepted Answer

ZenPacks ships Australia-wide from our Sydney warehouse. Shipping costs depend on order size and destination. Orders placed before 12pm AEST dispatch same day. No minimum order required — we deliver to every state and territory.

Question 3

Are your products compostable?

Accepted Answer

Yes, most of our products are compostable and biodegradable. We specialise in eco-friendly food packaging made from sustainable materials like sugarcane bagasse, PLA, bamboo, and paper.

Question 4

What is your minimum order quantity?

Accepted Answer

There is no minimum order quantity at ZenPacks. You can buy by the carton — whether you need one carton or a hundred, we have you covered with wholesale pricing for all customers.

Question 5

Do you sell to cafes and restaurants?

Accepted Answer

Yes, ZenPacks provides wholesale pricing for cafes, restaurants, catering companies, and all food businesses. Our buy-by-the-carton model means you get trade pricing without needing a wholesale account.

Question 6

Where are you based?

Accepted Answer

ZenPacks is based in Sydney, Australia. We deliver Australia-wide with same-day dispatch for orders placed before 12pm AEST.

Question 7

What types of products do you sell?

Accepted Answer

ZenPacks sells a comprehensive range of eco-friendly food packaging including cups, plates, bowls, cutlery, takeaway containers, bags, straws, napkins, and more — over 700 products in total, all designed for food service businesses.

Question 8

Are your products certified?

Accepted Answer

Yes, our products meet Australian composting standards. We source from certified manufacturers to ensure our packaging is genuinely compostable and meets industry environmental standards.

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